Frequently Asked Question

These steps are the same whether you're adding your first Gmail account or additional Gmail accounts to Outlook.

1. Select File > Add Account.
2. Enter your email address and click Connect.
3. Outlook will launch a Gmail window that asks for your password. Enter the password and select Sign in.

   Important: Once you connect your Gmail account to Outlook, you may receive a warning message in your Gmail inbox telling you that a new logon from Internet Explorer was detected. This is expected behavior.

4. If you have previously enabled 2-factor authentication for Gmail, you'll be prompted to enter the code sent to your mobile device. If you haven't enabled 2-factor authentication, skip to step 6.
5. The Google account permissions window appears. Click Allow.
   
6. Once Outlook finishes adding your Gmail account, you can add another email account or select Done.

   Tips:

   • If you check the box for Setup Outlook Mobile on my phone, too, you'll be taken to a website where you can enter your mobile phone number and you'll receive a link to download Outlook for iOS or Outlook for Android.